Investor Grievance Redressal

In case of Investor Grievances please contact:

Mr.John Vijayan Rayappa

CFO

Mr. Sanin P,
Company Secretary

Smart ODR

Introduction of Online Dispute Resolution Portal (ODR Portal) in the Indian Securities Market

Securities and Exchange Board of India (SEBI) vide its Circular dated July 31, 2023 (Updated as on August 4,2023), has announced the introduction of a common Online Dispute Resolution Portal (“ODR Portal”), whereby the existing dispute resolution mechanism in the Indian securities market is being streamlined under the support of Stock Exchanges and Depositories (collectively referred to as Market Infrastructure Institutions (MIIs)), by expanding their scope and by establishing a common ODR Portal which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market.

The complete Master Circular for Online Dispute Resolution, issued by SEBI, can be accessed here.

The ODR Portal named “SMART ODR” can be accessed through the URL: https://smartodr.in/login

SEBI Circular dated September 20, 2023 explains in detail the mechanism for invoking Redressal of investor grievances through the SEBI Complaint Redressal (SCORES) Platform and linking it to Online Dispute Resolution platform. You can access the SEBI Circular here.

Registrar and Transfer Agent

KFin Technologies Private Limited.
Selenium, Tower-B, Plot No- 31 and 32,
Financial District, Nanakramguda, Serilingampally,
Hyderabad, Rangareddi 500 032,
Telangana, India.

• +91-40-67162222
  Toll free No. 1800 309 4001
• Fax:+91 40 2343 1551
• www.kfintech.com
• einward.ris@kfintech.com

Investor Grievance

e-mail: einward.ris@kfintech.com

Contact Person :M Murali Krishna

Debenture Trustee

Axis Trustee Services Limited

Axis House, Wadia International Centre,

Pandurang Budhkar Marg,

Worli, Mumbai – 400025